Preventing and overcoming objections is the part of the sales process that requires the most skill; poor objection handling can kill a sale. Successful salespeople use objections to their advantage and can even close a sale on an objection. This course will give you the tools and skills to be able overcome even the most stubborn of objections including those about price and competitors.
Delegates attending this ½ day course will be able to:
- Learn the 3 stage objection handling technique
- Differentiate between a true objection and a ‘brush off’ objection
- Overcome price objections such as – ‘it’s too expensive’ and ‘ I can’t afford it’
- Sell against lower priced competitors
- Close sales on objections
Give yourself the competitive edge NOW