Tag Archives: customer service

Loyal or Lazy?

No I’m not talking about my customers or even yours.
I’m talking about you and me.

I want you to take off your business hat and put on your customer hat and look at service through those eyes.

As buyers, we receive poor service all the time. We expect and accept shoddy service and broken promises as standard. We are amazed and surprised when we get the rare glimpse of terrific service. Continue reading