Maximise Opportunity and Build Customer Accounts

Building opportunity with existing customers is the route of least resistance. It is the most time and cost effective way of giving your targets and confidence a boost.

By unlocking the extra potential in each sale, call or visit,  you can not only give a better service to your customer, you can also make each interaction more profitable for your organisation.

Whether you are looking for a more profitable sale, ‘buy in’ to a concept or service or to enhance your relationship with Key account; this course is ideal for giving you the no-nonsense tools and knowledge to help you succeed… and no role plays!

In this one day interactive workshop you will:

  • Discover the soft approach to up and across selling and service promotion
  • Learn the questions that unlock hidden potential
  • Create existing customer marketing campaigns
  • Learn how to make every call count
  • Understand how to become more valuable to your existing customers
  • Create quick wins for yourself and customers
  • Discover how to build a mutually beneficial relationship

 This course is ideal for:

  • Face to face salespeople
  • Telesales advisors
  • Order takers
  • Sales assistants (retail)
  • Companies wishing to incorporate sales with their service or order taking process
  • Key account managers
  • Business development managers
  • Sole traders
  • Start up businesses